I already had suspicions that something was wrong, because their technology worked in a way I’d never seen before. We were clearly facing an unknown-unknown. “We stop jumping to conclusions, you look at options, and I handle the messaging with the directors.” There were many people were yearning to see us succeed. “And without this, your entire programme will collapse.” He waved theatrically, as if wiping away a million pounds of investment.
It won’t work.” The leader put a printed diagram on the table and pushed it towards me. They crowded at the far end of the table to me. When they arrived it was all together and with furtive glances to each other. Some years ago I was sitting alone in a meeting room lined with glass partitions and empty chairs. For me, the unknown-unknown that changed my perspectives was not the most dramatic one I’ve seen, and it was presented as a technical problem although really its origin was with people and the dangers of “group think”. 24th May 2021, home recording Script from the recording
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